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Corporate Device Operations

Every device.
One place.

Revamp manages your company devices from registration to repair, replacement and retirement — through one platform and one point of contact.

  • No spreadsheets to maintain
  • No juggling repair shops
  • One point of contact
Revamp · Fleet OverviewLive
Example data
214
Devices
6
In repair
2
Awaiting approval
18
Returned (30d)
Active repair
RP-1042 · Dell Latitude 5420
Repairing
  1. Reported
  2. Collected
  3. Diagnosed
  4. Repairing
  5. QC
  6. Returned
Awaiting your approval
Quotation · AED 380
Approve
The reality

Company devices multiply.
So does the operational mess.

Every new hire, delivery route or store means another laptop, phone or scanner to track. Without one system, growth turns into scattered ownership, fragmented repairs and no lifecycle record — and Operations absorbs the difference.

Scattered ownership

Device information lives across spreadsheets, invoices and employee conversations — never in one record.

Fragmented repairs

Repair shops, couriers, approvals and status updates each happen through a different channel.

No lifecycle record

Nobody can see what happened to a device, what it cost, or where it is right now.

The gap

Your devices are managed everywhere.
Which means they’re managed nowhere.

A repair alone isn’t the problem. It’s everything wrapped around it — arranged separately, every time.

Device records
Spreadsheet
Employee requests
WhatsApp & email
Repair updates
Calls & messages
Invoices & approvals
Separate documents
Four channels. Zero record.
One operating layer

Revamp connects the entire device operation.

Your company and employees interact with one platform. Revamp coordinates diagnosis, repair, logistics and replacement behind it — so nothing falls into someone’s inbox.

Company
Employees
REVAMP
Repair
Logistics
Replacement
End to end

How Revamp works.

01

Register

Company devices enter Revamp with an owner, category and condition on record.

02

Request

An employee or administrator reports an issue in a few clicks.

03

Collect

Pickup and logistics are coordinated without another phone call.

04

Repair

Diagnosis, quotation, approval and repair are managed end to end.

05

Return

Quality control and return delivery close out the repair.

06

Record

The device's history stays on record, ready for the next issue.

The platform

See what your team sees.

Three views from the Revamp platform — the same one Operations, employees and Finance use every day.

Fleet overview
Example data
DeviceOwnerStatus
MacBook Air M2R. HaddadActive
Latitude 5420A. KhanIn repair
iPhone 13S. OseiAwaiting return
214
Total devices
6
In repair
Repair ticket
Example data
TICKET RP-1042
Dell Latitude 5420
Assigned to A. Khan · Opened 3 days ago
  1. Reported
    Screen flicker reported by employee
  2. Collected
    Picked up from office
  3. Diagnosed
    Panel replacement required
  4. Repairing
    In progress with approved vendor
  5. QC
  6. Returned
Quotation approval
Example data
RP-1042 · QUOTE Q-3381
Dell Latitude 5420 — Screen repair
PartsAED 280
Diagnostic & laborAED 100
Pickup & deliveryIncluded
TotalAED 380
One device. One history.

Every device keeps its story.

Device Passport is the permanent record behind every laptop and phone Revamp manages — what it is, who has it, and everything that has happened to it.

DEVICE PASSPORT · DP-00214Example data
Dell Latitude 5420
Lifecycle: In use
Identity
ModelLatitude 5420
SerialDL5420-88213
Asset tagAST-1042
Assignment
OwnerA. Khan
DepartmentField Ops
LocationDubai HQ
Condition & warranty
ConditionGood
WarrantyActive to Mar 2027
Last notePanel replaced
Repair history
RP-1042Screen repairSep 2025
RP-0871Battery replacementFeb 2025
The full lifecycle

From day one to retirement — on record.

Device Lifecycle is distinct from a single repair — it’s the system of record that follows a device across every stage it moves through.

  1. 1
    Registered
    Purchased and entered into Revamp
  2. 2
    Assigned
    Linked to an employee or location
  3. 3
    In use
    Active, on record day to day
  4. 4
    Repair
    Coordinated end to end by Revamp
  5. 5
    Reassigned
    Moves to another employee or role
  6. 6
    Retired
    Closed out, history preserved
What you gain

Control, not just visibility.

  • Know where every device is
  • Know what's waiting on your approval
  • Know what's being repaired right now
  • Know what happened to a device before
  • Keep repair spend and invoices visible
  • Give employees one path to request a repair
Fleet signalsExample data
Repairs by status · last 30 days
29 total tickets
Returned18
Repairing6
Awaiting approval2
Collected3

Illustrative platform output — shown to demonstrate reporting, not a performance claim.

Capabilities

One platform, the full operation.

01

Device management

Registration, assignment, condition and records

02

Repair operations

Diagnosis, quotation, approval and coordination

03

Logistics

Pickup, delivery and courier coordination

04

Approvals

Quotation review and customer sign-off

05

Replacements

Managing swaps when repair isn't viable

06

Loaners

Temporary devices, where applicable

07

Billing

Invoicing tied to each repair

08

Reporting

Spend, status and history across the fleet

Built for operations

If your team depends on devices, this is for you.

Logistics

Last Mile

Driver phones and scanners, on the road every day.

Typical devices
Handheld scanners, driver phones
What Revamp tracks
Assignment by route, fast replacement
Field Operations

Field Teams

Devices distributed across teams working away from the office.

Typical devices
Rugged tablets, work phones
What Revamp tracks
Pickup logistics across sites
Retail

Multi-Store

Store devices spread across multiple locations.

Typical devices
POS tablets, back-office laptops
What Revamp tracks
Per-location device history
Hospitality

Properties

Operational devices distributed across properties and teams.

Typical devices
Handhelds, shared tablets
What Revamp tracks
Condition across shifts and sites
Growing Companies

Scaling Teams

Employee laptops and phones becoming hard to track manually.

Typical devices
Laptops, work phones
What Revamp tracks
One record from headcount one
Start a pilot

Start with your actual device operation.

A Revamp pilot connects a real set of your company devices — no rebuild of how your team already works, just one place it now runs through.

  • Register your company devices
  • Give your team one repair-request process
  • Track repairs and approvals
  • Build device history from day one
What a pilot includes
A working portal for your team
Real device issues, coordinated end to end
Transparent, itemized quotations before any work starts
A device record that carries forward

Not sure how many devices to start with? Most pilots begin with a single department or site — see the full pilot walkthrough.

FAQ

Questions, answered.

What types of devices can Revamp manage?

Laptops, phones, tablets and other business-critical hardware your company issues to employees or locations.

Do we need to replace our existing repair providers?

No. Revamp coordinates the repair, logistics and approval process — you can keep the providers you trust.

Can employees request repairs directly?

Yes. Employees or administrators can raise a request, and Revamp coordinates from there.

How are repair quotations approved?

Every quotation is reviewed and approved inside Revamp before repair work proceeds.

Can we start with a small number of devices?

Yes. A pilot can begin with a single department, site or device category.

Is Revamp only for repairs?

No. Revamp also manages registration, replacements, loaners where applicable, logistics, billing and lifecycle reporting.