Your team shouldn’t have to manage repair shops, couriers and device downtime.
When a work device breaks, someone has to find a repair shop, book a courier, chase a quote and keep the employee updated. Revamp takes all of that off your team’s plate.
How Revamp works
One ticket, from first report to return.
Report
An employee reports the issue in under two minutes.
Collect
We schedule pickup and track the device from the moment it leaves.
Diagnose
A vetted repair partner documents exactly what's wrong.
Approve
You see an itemized quote and decide before any work starts.
Repair
The device is repaired — or replaced when repair doesn't make sense.
Return
Quality-checked and delivered back to your employee.
Less downtime for employees.
Less admin for your team.
We collect the device, coordinate the repair and return it to your employee. Your team approves the quote — everything else is handled.
Everything stays visible.
Every device, every repair, every approval — live in one dashboard, for your team and ours.
Illustrative preview — not live customer data.
The whole lifecycle,
not just the repair.
A device’s record follows it from active use through repairs, loaners and replacement — to the day it’s retired.
Capabilities
What Revamp manages for you.
Repairs
Phones, tablets and laptops through vetted partners.
Replacements
When repair doesn't make sense, a replacement is coordinated instead.
Pickup & delivery
Courier-managed, tracked both directions.
Loaner devices
Employees keep working while their device is away.
Lifecycle history
Every repair and handoff on one device record.
Reporting
Repair volume, spend and turnaround at a glance.
Every step stays visible.
Chain of custody
Every handoff logged, with a name and a timestamp.
Status history
The full journey of every ticket, not just where it is now.
Quotation approval
Nothing proceeds without your sign-off on cost.
SLA tracking
A live countdown on every ticket, visible to both sides.
Repair history
What's been fixed before, attached to the device itself.
Role-based access
People see exactly what their role needs — no more.
Common questions.
What devices does Revamp support?
Corporate phones, tablets and laptops — including iPhone, Samsung, and the common Windows and macOS laptop lines.
Where does Revamp operate?
Across the UAE, with pickup and delivery coordinated in each emirate we serve.
How does device collection work?
Once a repair request is submitted, pickup is scheduled with a courier and a tracking number is assigned — visible on the ticket throughout.
Can our employees submit repair requests?
Yes — employees get a simple portal to submit requests and track status without going through IT for every step.
Who approves repair quotations?
Your company's designated admin. No repair proceeds until that approval happens.
Does Revamp repair devices itself?
No — repairs are carried out by vetted repair partners. Revamp manages the workflow, quotation, approval and logistics around the repair.
Can Revamp support multiple company locations?
Yes — a company account can span multiple emirates and offices under one dashboard.