Terms of Service
Last updated: September 2026
These terms describe the basis on which Revamp provides its device repair and lifecycle management platform to corporate customers.
Service description
Revamp coordinates device repair, replacement, and logistics services between corporate customers and third-party repair partners and couriers.
Customer responsibilities
Customers are responsible for the accuracy of information submitted (device details, employee contact information) and for approving quotations before repair work proceeds.
Quotation and repair authorization
Repair work begins only after a customer approves the relevant quotation through the platform, or an authorized Revamprepresentative records approval given directly by the customer. Quoted amounts reflect the work identified at the time of diagnosis and may be revised if the customer requests changes or additional issues are found.
Third-party repair and logistics coordination
Repairs and device pickup/delivery are carried out by independent third-party repair partners and couriers. Revamp coordinates this work on the customer's behalf but does not itself perform repairs or deliveries.
Payment
Invoices are issued for completed and approved work. Payment terms and accepted methods are confirmed with each customer as part of onboarding.
Liability
Revamp coordinates repair and logistics services in good faith between customers and third-party providers. Revamp's liability in connection with the platform and these services is limited to the extent permitted by applicable law.
Contact
A contact email for questions about these terms will be published here once configured in Settings.