Privacy Policy
Last updated: October 2026
This policy describes how Revamp handles information submitted through this website and the Revamp platform.
Information we collect
Contact details submitted through forms on this site (name, company, email, phone), device and repair information submitted through the platform, and standard web analytics if enabled.
Website enquiries
When you ask us to call you, we save your first name, phone number, the service you chose and the page you sent the request from in our customer system. We also send these details to our team as an internal WhatsApp message, using Meta’s WhatsApp Business Platform, so someone can call you back. We use them only to respond to your enquiry. We don’t send you WhatsApp messages from this form, and we don’t share your name or number with analytics tools.
How we use it
To respond to inquiries, to provide and operate the repair management service, and to improve the platform. We do not sell personal information.
Service delivery
Information about devices and repairs is shared with the relevant repair partner or courier only as needed to complete a repair or delivery, and only for that purpose.
Data storage and access
Platform data is stored in a managed PostgreSQL database. Access is restricted by role-based permissions, so that each company's data is only visible to authorized users of that company and to authorized Revamp staff.
Contact
A contact email for privacy questions will be published here once configured in Settings.